Websites and apps must always comply with certain legal obligations. Failure to comply with the rules carries the risk of heavy penalties.

For this reason we have chosen to rely on iubenda,a company composed of both legal and technical figures, specializing in this sector. Together with iubenda, of which we are Certified Partners, we have developed a proposal to offer all our customers a simple and safe solution to the need for legal adjustment.

Top legal requirements for website and app owners

Privacy and Cookie Policy

The law obliges any site/app that collects data to inform users through a privacy and cookie policy.

The privacy policy must contain some key elements, including:

• the types of personal data processed;
• the legal basis for treatment;
• the purpose and manner of treatment;
• individuals to whom personal data can be disclosed;
• possible transfer of data outside the European Union;
• the rights of the person concerned;
• the owner’s identification details.

The cookie policy describes in particular the different types of cookies installed through the site, any third parties to which these cookies refer – including a link to their respective documents and opt-out modules – and the purpose of the treatment.

Can’t we use a generic document?
Generic documents cannot be used as the policy must describe in detail the data processing performed by your site/app, including listing all third-party technologies used (e.g. Facebook Like buttons or Google Maps).

What if my site doesn’t deal with any data?
It is very difficult that your site does not deal with any data. In fact, a simple contact form or a traffic analysis system such as Google Analytics is enough to trigger the obligation to prepare and show a policy.

Cookie Law, New

In addition to setting up a cookie policy, to adapt a website to the cookie law you must also show a cookie banner on the first visit of each user and acquire consent to the installation of cookies. Some types of cookies, such as those issued by tools such as social sharing buttons, should only be released after obtaining valid consent from the user.

What is a cookie?
Cookies are used to store some information about the user’s browser while browsing the site. Cookies are now essential to allow a site to function properly. In addition, many third-party technologies that we usually integrate into our sites, as well as a simple YouTube video widget, also use cookies.

consent

If you have the ability to enter personal data directly on the site/app, such as filling out a contact form, registering the service or signing up for the newsletter, you must collect a free, specific and informed consent,as well as register unequivocal proof of consent.

What is free, specific and informed consent?
You must gather a consensus for each specific treatment purpose – for example, a consent to send newsletters and another consent to send promotional material on behalf of third parties. Consents can be requested by setting up one or more checkboxes that are not pre-selected, not mandatory and accompanied by informational texts that make it clear to the user how their data will be used.

How can consensus be demonstrated unequivocally?
You must collect a set of information whenever a user fills out a form on their site/app. This information includes a unique identifier of the user, the accepted privacy policy content, and a copy of the form presented to you.

Is the email I receive from you as a result of filling out the form not sufficient proof of consent?
Unfortunately, it is not enough, as some information is missing to reconstruct the suitability of the consent collection procedure, such as the copy of the form actually filled out by the user.

How can we help you with iubenda solutions

Thanks to our partnership with iubenda, we can help you set up everything you need to keep your site/app in compliance. iubenda is in fact the simplest, complete and professional solution to comply with regulations.

Privacy Generator and Cookie Policy

With the iubenda Privacy Generator and Cookie Policy, we can provide a personalized policy for your website or app for you. iubenda policies are generated from a database of clauses drafted and continuously reviewed by an international team of lawyers.

Cookie Solution

The cookie solution of iubenda is a complete system to manage the display of a banner cookie on the first visit of each user, to preemptively block profiling cookies and to collect the user’s consent to the installation of cookies.

Consent Solution

The iubenda Consent Solution allows the collection and archiving of an unequivocal proof of consent whenever a user fills out a form – such as a contact form or newsletter subscription – present on your website or app.